Yes, guests have access to a pool and a fitness centre during their stay. We are surprised to find out that you did not enjoy our facilities, or the food, or the kindness and warmth of our staff, that is always what all our guests mention in their reviews. We hope you come back soon Best regards Omar Vazquez Gaytan General Manager, What can I say? Host here were always friendly and remember who we were. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. I was just sitting at the beach with nothing to do and Fatima was great about introducing me with fun! Also the drinks that Gonzalo Santiago served me were amazing! more. One of the beds was broken, missing a base wheel so it would tip to one side. She is great volleyball and is so nice. We also jet-ski from wave runners(red tent) which was posted on the ocean about 3 minutes from Emporio, so fun!! Emporio Hotel & Suites Cancún offers the perfect combination of features for your Mexican Caribbean dream vacation: the turquoise ocean with its calm waters, soft white sands, beautiful sunsets and enchanting views from every room, suite and villas of the hotel. We would have appreciated a heads up for this since we take the time to exchange money beforehand. The room looked renovated and luckily we had a room with partial ocean view and of. Dear 780enl Thank you for your comments and is good to know that you stay at the hotel was amazing. One of the beds was broken, missing a base wheel so it would tip to one side. Dear 780enl Thank you for your comments and is good to know that you stay at the hotel was amazing. Dear Guest, Thank you so much for your nice comments, its awsome that our personnel did everything to accomodate you. Rated number 59 of 63 hotels in Cancun, Mexico by Canadian travellers. We weren't told of certain hotel procedures. ALSO! Many travelers enjoy visiting Zona Arqueologica El Rey (0.2 miles) and Scorpion’s Temple (2.7 miles). Sincerely, Omar Vazquez Managing Director. See you again. Public spaces have free WiFi. The bed was comfy, bathroom was a decent size, big TV, enough storage space for clothes, small fridge and good lighting. Sincerely Omar Vazquez Gaytan Managing Director, God! Dear Guest, Thank you for taking the time to share your concerns with us. Some of our food in the fridge went to waste. This is what made the Hotel go from average to very good. Thanks for mentioning Angel and Xiomara. Which room amenities are available at Emporio Cancun? Book Emporio Cancun, Cancun on Tripadvisor: See 3,566 traveller reviews, 3,078 candid photos, and great deals for Emporio Cancun, ranked #44 of 241 hotels in Cancun and rated 4 of 5 at Tripadvisor. Now $80 (Was $̶2̶5̶6̶) on Tripadvisor: Emporio Cancun, Cancun. Oh and if you're looking for an "OCEAN FRONT VIEW" be prepared for that view to be CONSTRUCTION, I had to switch my room to a Suite at the 10th floor for a better view, room was decent. The staff speaks multiple languages, including English and Spanish. Made it all worth while. The location is great, and so was the staff at the Emporio Hotel. Consisting of 12 towers hotel offers a resort that will make you feel at home. Hotel has added new buildings; new pool and new restaurant. Resort is located in 7 km from the centre. Emporio Cancun, Cancun: See 3,563 traveller reviews, 3,072 user photos and best deals for Emporio Cancun, ranked #45 of 241 Cancun hotels, rated 4 of 5 at Tripadvisor. I love the room and the food it was all amazing. All accommodations at the Emporio Cancun has cable TV. Made it all worth while. Guests enjoy the beach locale. Top room amenities include a kitchenette, a flat screen TV, and an additional bathroom. We will inform to our staff who will be grateful and motivate. We lookk forward to host you again soon. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Popular attractions Aquaworld and Delfines Beach are located nearby. In the area of the hotel are opportunities for sailing, scuba diving, snorkeling, deep sea fishing, swimming with dolphins and more. Kukulcan, Retorno Gucumatz, Km, 17 Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Does Emporio Cancun offer any business services? Blvd. There was NO ENTERTAIMENT EVENTS, THE HOTEL IS REALLY SMALL, everything was dead, YOU CAN'T TAKE FOOD OR DRINKS TO YOUR ROOM! the new pool. She is great volleyball and is so nice. The fridge in the room is EMPTY, I asked If they could fill it up, and they said there was a convenience store downstairs that I could purchase drinks/snacks, wait WHAT! They were very informative of the property procedures and made us feel safe due to COVID restrictions. You get what you paid for. Read certified reviews for Emporio Cancun on Monarc.ca. They were prompt, respectful, fun and helpful. See you again. service. Estimated J9373GKjuanr I appreciate your comments about the services at Emporio Cancun. Are there any historical sites close to Emporio Cancun? We would have appreciated a heads up for this since we take the time to exchange money beforehand. Tim Leffel 10 months ago No Comments. We also found out that the AC only drops down to a certain temperature not what we're used to. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. ALSO! How ever I think I have to point out that we do not advertise any thing of the expectations that you had, and that in fact several hotel in the Cancun area have different plans, and they may includ or not what you mention, but, is clearly specify on the reservation confirmation letter that we send. Overall, THEIR ALL INCLUSIVE OPTION SUCKS! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If it wasn't for them, we wouldn't have spend so much time inside the property. Consisting of 12 towers hotel offers a resort that will make you feel at home. Book Emporio Cancun, Cancun on Tripadvisor: See 3,590 traveller reviews, 3,112 candid photos, and great deals for Emporio Cancun, ranked #43 of 243 hotels in Cancun and rated 4 of 5 at Tripadvisor. I would not do the all inclusive package until after COVID restrictions. Get the cheapest deals for Emporio Cancun (4-star) in Cancún, Mexico. There are more places to choose from in the Cancun area. Please see our partners for more details. We are surprised to find out that you did not enjoy our facilities, or the food, or the kindness and warmth of our staff, that is always what all our guests mention in their reviews. Which room amenities are available at Emporio Cancun? Where do I start? Oh and if you're looking for an "OCEAN FRONT VIEW" be prepared for that view to be CONSTRUCTION, I had to switch my room to a Suite at the 10th floor for a better view, room was decent. Conveniently located restaurants include Bacoli Tratoria, Restaurante Condimento, and Pina Colada Restaurant. We loved the fact that the new pool is adults only and that it's by the beach. I can’t wait to be back!! If it wasn't for them, we wouldn't have spend so much time inside the property. You can unwind with a drink at one of the 2 bars/lounges. This is what made the Hotel go from average to very good. Sincerely, Omar Vazquez Gaytan. We will inform to our staff who will be grateful and motivate. The staff speaks multiple languages, including English and Spanish. Estimated J9373GKjuanr I appreciate your comments about the services at Emporio Cancun. Priceline™ Guest Score [8.6 Excellent] 【 Emporio Cancun Reviews 】 Read reviews by verified guests of Emporio Cancun in Quintana Roo. Yes, free parking is available to guests. This is the version of our website addressed to speakers of English in the United States. We’ll even let you know about secret offers and sales when you sign up to our emails. Fatima showed me so much hospitality. There are different "All Inclusive level hotels", and the fare is what makes the difference. Fatima is the best!!! San Miguelito Archaeological Site and the Cancún Maya Museum are located in front of the hotel. Are any cleaning services offered at Emporio Cancun? Which languages are spoken by the staff at Emporio Cancun? From AU$94 per night on Tripadvisor: Emporio Cancun, Cancun. Where do I start? Discover genuine guest reviews for Emporio Cancun, in Zona Hotelera neighborhood, along with the latest prices and availability – book now. We lookk forward to host you again soon. Pina colada were amazing and I told many of my friends! There are different "All Inclusive level hotels", and the fare is what makes the difference. From AU$94 per night on Tripadvisor: Emporio Cancun, Cancun. Prices are calculated as of 4/1/2021 based on a check-in date of 17/1/2021. We wait have the opportunity to serve you again. Emporio Hotel & Suites Cancun is a 3-star hotel offering an outdoor swimming pool, a tennis court and a golf course. The Cabanas in the pool and at the beach are used up, we had to fight a couple birds every time we ordered food at the beach. Emporio Cancun All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I went to Cancun to celebrate my birthday, my sister called the front desk to see if they could decorate my room with something minimal and complementary (obviously), tell me WHY they said they could do it BUT WE HAD TO PAY! Conveniently located restaurants include Bacoli Tratoria, Restaurante Condimento, and Pina Colada Restaurant. Would come back again. Yes, this review was helpful: Yes: 0. My previous experience arriving at other All Inclusive Hotels, I didn't even have to call, they knew about your special day because they ask you at check-in and when you get to the room everything is already decorated! I love her! I felt like the restaurant buffet had good food but small variety. Enjoy free WiFi, 4 outdoor pools, and 3 restaurants. We wait have the opportunity to serve you again. Taxes and fees that are shown are estimates only. Own or manage this property? Many travellers enjoy visiting Zona Arqueologica El Rey (0.3 km) and Scorpion’s Temple (4.4 km). We regret the situation with the electric power, unfortunately it was not in our hands because it was something external. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Are there opportunities to exercise at Emporio Cancun? We thank you again for your comments. Ratings: Staff [9.1] - Cleanliness [8.6] - Location [8.5] Yes, dry cleaning and laundry service are offered to guests. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Stay at this 3.5-star beach resort in Cancun. Sincerely, Omar Vazquez Gaytan. Estimated Marmas2 thank you for your greetings score thank you very much for sharing your opinion and for mentioning Benjamin, Raymudo and Daniel, three of our stars in the service, we are waiting for you soon Sincerely Omar Vazquez Gaytan Managing Director, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Omni Spa at Omni Cancun Hotel & Villas, Hotels near Escuela de Vela Puerto Cancun, Hotels near Querida del Mar - Cancun Fishing Charter, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. Inspired by the grandeur of the Mexican-contemporary architecture, Emporio Family Suites Cancun is located in a tropical oasis, combining natural beauty and unique landscapes making it an ideal resort for the whole family. What food & drink options are available at Emporio Cancun? The location is great, and so was the staff at the Emporio Hotel. Guest reviews for Emporio Cancun Everyone (4) Couples (1) Family (4) 4 out of 5 L wing was awesome, c wing, very old and outdated. It had nice views though. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The fridge in the room is EMPTY, I asked If they could fill it up, and they said there was a convenience store downstairs that I could purchase drinks/snacks, wait WHAT! I felt like the restaurant buffet had good food but small variety. I went to Cancun to celebrate my birthday, my sister called the front desk to see if they could decorate my room with something minimal and complementary (obviously), tell me WHY they said they could do it BUT WE HAD TO PAY! I love her! There was NO ENTERTAIMENT EVENTS, THE HOTEL IS REALLY SMALL, everything was dead, YOU CAN'T TAKE FOOD OR DRINKS TO YOUR ROOM! Emporio Cancun, Cancun: See 3,576 traveller reviews, 3,098 candid photos, and great deals for Emporio Cancun, ranked #44 of 243 hotels in Cancun and rated 4 of 5 at Tripadvisor. The electricity went out for the whole property during our stay. We asked to try to upgrade for a King bed but they advised us that the property was full at capacity. Oh and they don't offer room. Which popular attractions are close to Emporio Cancun? They were very informative of the property procedures and made us feel safe due to COVID restrictions. more. Has a total of 399 rooms and suites with a contemporary style, equipped with fully kitchens and confortable areas indoor to provide warmth, privacy and comfort needed to rest. Yes, guests have access to a pool and a fitness center during their stay. We also found out that the AC only drops down to a certain temperature not what we're used to. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Popularity is determined by the total number of guest reviews of this accommodation compared to all others of the same type and star class in Cancun Cancun, 3.7 miles to Emporio Cancún 9.0 Excellent (19152 reviews) Extremely clean Excellent location Emporio Hotel & Suites Cancun is a large 399-room, upper-middle-range property with a beachfront location in the southern part of the Hotel Zone. See more questions & answers about this hotel from the Tripadvisor community. We will check the inconvenience with the room that you mention. Hotel has added new buildings; new pool and new restaurant. Are any cleaning services offered at Emporio Cancun? Host here were always friendly and remember who we were. Blvd. Once in our room, the room was warm, turned on the AC but took a LONG TIME to cool down. Sincerely, Omar Vazquez Managing Director. Response from Gerencia General, Owner at Emporio Cancun, Response from Gerencia General, Propietario at Emporio Cancun. 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